Privacy Policy for Neodrift WhatsApp Communication

Effective Date: 30/05/25

Neodrift (โ€œweโ€, โ€œusโ€, โ€œourโ€) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you share with us when you communicate with our business via WhatsApp.

1. Information We Collect

When you message us on WhatsApp, we may collect:

  • Your phone number

  • Your WhatsApp profile name and photo (if publicly visible)

  • The content of messages you send

  • Timestamps of your messages and interactions

2. How We Use Your Information

We use the information we collect to:

  • Respond to your queries and provide customer support

  • Send you order updates, confirmations, or relevant business notifications

  • Improve our customer experience and internal workflows.

3. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes.

We may share data with:

  • Meta Platforms Inc. (WhatsApp) as part of the messaging process

  • Our internal automation tools (e.g., Make.com) strictly for the purpose of managing conversations

4. Data Retention

We retain messages and associated data for as long as necessary to provide services and support. You may request deletion of your data at any time (see below).

5. Data Security

We use secure platforms and best practices to protect your data from unauthorized access or disclosure.

6. Your Rights

You may request access to, correction, or deletion of your data by contacting us at:

๐Ÿ“งย Email: support@neodrift.in

๐Ÿ“ž WhatsApp: +91 88002 45630

7. Updates to This Policy

We may update this Privacy Policy as needed. The updated version will be available at this URL with a revised effective date.

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Neodrift